Contact Us - Crevvo

Contact Crevvo Support

At Crevvo, we genuinely value every customer. Whether you have questions about our digital products, need help accessing your downloads, or want to share your feedback, our support team is always here to assist you with care and clarity.

Availability

Monday to Saturday — 11:00 AM to 7:00 PM

Email (All Queries & Support)

[email protected]
[email protected]

For order issues, help with downloads, or product guidance — feel free to reach out anytime.

Response Time

We usually reply within 24 hours (often much sooner).
Your satisfaction is our priority.

Frequently Asked Questions

1) How will I receive my digital products after purchase?

All products are delivered instantly. Right after payment, you will receive a secure download link via email. You can access all files immediately.

2) What type of digital products does Crevvo provide?

Crevvo offers a large range of ready-to-use digital resources, including:

Kids’ Printable Worksheets (14,000+ bundle)
Animated Infographics Bundle (5,000+ designs)
Excel & Google Sheet Templates
Business & Finance Trackers
Infographic Slides (10,000+ designs)
Smart Income & Expense Tracker Sheet
Presentation Templates
Wedding & Event Templates
E-books, guides & planners
And many more productivity & educational digital kits

All products are download-only (soft copies).

3) Are purchases one-time or subscription based?

All purchases are one-time. Once you buy a product, you get lifetime access — no recurring or hidden fees.

4) Can I request a refund?

Since our products are digital downloads, all sales are final and non-refundable.
Once delivered, they become part of your digital library.
However, if you face:

Download issues
File access issues
Or did you not receive your email/link

Please contact us — we will resend your files immediately.

5) Do I need special software to open the files?

No special software required. Our products come in standard formats such as PDF, JPG, PNG, DOCX, XLSX, PPTX, which work on:

Mobile
Tablet
Laptop
Windows & Mac
Android & iOS

Just click and open.

6) I didn’t receive my download link. What should I do?

Please check:

Spam/Junk folder
Promotions/Updates tab (Gmail)

If still not found, message us — we will resend your download link instantly.

7) Are my downloads available forever?

Yes.
You can download anytime using the link we send.
For some products, we also provide free lifetime updates.

8) How do I contact Crevvo support?

You can reach our support team at:
📧 [email protected]
We typically respond within 24 hours.